Switched from big bank brokerage with very high fees / commissions, limited products, very poor customer service and discount brokerage with poor platform. Don’t know why didn’t switch sooner, couldn’t be happier so far. Straight forward account opening process, timely responses from customer service, reasonable commissions, access to every market and great platform especially for frequent and experienced traders.

Fortunately, there have been very few times during my years with TradeBaionics that I needed to reach out to customer service. When I did reach out, their customer service people responded quickly and resolved each inquiry. In addition their trading platform has rarely experienced down time and this affords me a great deal of confidence when making trades.

Response and Customer Support is really superb, from the account opening to answering inquiries and troubleshooting, it is very efficient and professional. As a trader and investor this is very important because it tells alot about the reliability of the broker. It gives me security to trust you with my financial assets.